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This was our first experience with printing a book. Ash Bansal did a lot of hand-holding and helped us greatly in making material and production decisions. Trying to get through pre-production at the start and printing at the height of the COVID pandemic was a challenge for all of us. Communication with Ash was excellent. We are totally satisfied with the book and our customers tell us it has a quality feel.
Christopher Smith – My Journey
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I am pleased to recommend Citicap Channels for your printing needs. Our experience with them has been quite good. Our project involved a 1200 page book that we wanted to print in both hard cover and perfect bound, so it was a large project. Ramesh Bansal was our contact, and he was with us every step of the way to make sure that we knew how the job was progressing, to assure a quality job, and to answer our questions.
Specifically, the printing and binding are first quality, and we are quite proud of our book. The job was completed within the schedule that we had agreed upon, and the books were delivered to us according to schedule as well. If you are planning a project, he sure to allow several weeks for surface transportation if your project is to be shipped over the water. Because of the bulk of our job, air transport was out of the question.
We were definitely satisfied with the job and are planning more work for Citicap in the future. Please feel free to contact me if you have questions.
Course in Miracles Society
Thomas E. Whitmore
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I would like to take this opportunity to express my heartfelt thanks to you for your excellent services with the “Totem Poles of the S’Klallam Jamestown Tribe” book. The S’Klallam Tribe has also asked me to pass on their sincere appreciation for your efforts on this project. The books have been popular in the local region and they continue to sell very well throughout the
North America.
Your skill in printing was evident in the samples you sent to us when we were considering bids from printers around the world. Once the project was awarded, your attention to detail and customer service from proofing to shipping was outstanding. We have received a number of compliments about the quality of this publication, particularly from other printers.
On both a professional and a personal level, I appreciated the phone and email correspondence we shared as I certainly learned more about the process of bringing a highend publication to press. I have so enjoyed our conversations and your enthusiastic participation during and after this project. We look forward to working with you again on future projects and invite you to visit our facilities next time you are in our part of the world.
Lobo Designs
Laurie Tanguay
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Citicap was a very high quality supplier that delivered a quality brochure on time. I was very happy with the results. Citicap was willing to make changes and adjustments to get my brochure correct including photos and logos.
Kirks Mountain Adventures
Gary Bien
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"We have used Citicap many times in the past and this was one of the VERY few occasions that I felt the print work supplied was below standard. Without question, this was redone at no extra cost to myself. The final print work is of truly outstanding quality and I am extremely pleased. I am also very happy that, if an issue does arise, this is dealt with quickly and professionally. Highly recommended once again.
Despite a slight delay during the production of this packaging, I was kept informed with progress and the quality of the end result was truly outstanding. I've used Citicap before and will certainly continue to do so. Once again, highly recommended.
The service we received was exceptional in terms of value for money, quality and customer service. The turnaround of our order for the printing of 10,000 catalogues was very quick. We also had an urgent requirement which Ashish and team worked through the weekend and part-shipped our order at no extra cost to us. Highly recommended - will definitely use again."
magictricks.co.uk
Fraser Simpson Associates Ltd
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Our company developed and provides customized printed educational guides. These guides are full-color, spiral-bound, and laminated products.
Since our inception in 2002, we have trusted the printing, bindery, and delivery of our guides to Ashish Bansal with Citicap Channels, Ltd.
Our customer base is comprised of financial aid and career services departments at universities and state-level and regional U.S. government workforce programs throughout the country. These customers require and expect high level print quality.
Citicap Channels produces exceptional print quality with clear and crisp images and colors that match specific CMYK values. The bindery quality is always accurate and professionally done.
Our customers almost always have budget or event deadlines, and Ashish Bansal has performed exceptionally well with tracking the orders and insuring they are delivered on time. He is also responsive when asked to provide a status of orders or for any other requests, and his courtesy and professionalism makes him a pleasure to do business with.
I highly recommend Ashish Bansal and Citicap Channels for any printing project. Please feel free to contact me for more information.
Rapid Guide LLC
Darby Binder - Operations Manager
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I wanted to thank you for the excellent work that you and Citicap Channels have been doing for Birkman International over the last year. When we first decided to satisfy our printing needs offshore we were a bit skeptical. We anticipated a communication and coordination problems that would offset any of the prospective cost savings that we were anticipating. Thus, we started slow.
Now, a year later, your diligence and responsiveness have more than exceeded our expectations. We are on our fifth project with you and look forward to a long relationship. While cost savings is still a factor in our decision to offshore our printing needs, at this point, your professionalism and perfectionism have enabled us to have total confidence in the printed materials that you produce for us.
Thanks again for paying attention to the details that spell success or failure in printing jobs. We appreciate it.
Birkman International
Richard A Goldman - COO